Optanix specializes in delivering proactive service assurance and managed IT services, focusing on complex network infrastructures and Unified Communications technologies. The company serves a diverse range of clients, including national retailers and enterprises, by monitoring, supporting, and reporting on their IT infrastructure and critical services. Operating in the IT solutions market, Optanix employs a managed services business model, offering flexible, fully packaged solutions that ensure secure and efficient IT operations. Revenue is generated through service contracts and managed service offerings, providing clients with tailored IT solutions that enhance their business outcomes.

Keywords: proactive service assurance, managed IT services, network infrastructure, Unified Communications, monitoring, support, reporting, enterprise solutions, secure IT operations, business outcomes.