Sprinklr

Sprinklr

A provider of enterprise software for customer experience management helping brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more. Learn more

Financials

Estimates*

Edit
Revenues, earnings & profits over time
USD2021202220232024202520262027
Revenues387m492m618m732m780m826m890m
% growth19 %27 %26 %18 %7 %6 %8 %
EBITDA(23.1m)(67.4m)(39.2m)49.4m120m141m134m
% EBITDA margin(6 %)(14 %)(6 %)7 %15 %17 %15 %
Profit(41.2m)(111m)(55.7m)51.4m56.6m72.7m91.2m
% profit margin(11 %)(23 %)(9 %)7 %7 %9 %10 %
EV / revenue-4.8x3.3x3.8x2.3x2.0x1.6x
EV / EBITDA--34.7x-51.5x55.8x14.8x11.5x10.6x
R&D budget40.3m60.6m76.7m91.3m---
R&D % of revenue10 %12 %12 %12 %---

Source: Dealroom estimates

  • Edit
DateInvestorsAmountRound
-

N/A

-

$5.0m

Series A

$15.0m

Series B

$17.5m

Valuation: $220m

Series C

$40.0m

Valuation: $520m

Series D

$46.0m

Valuation: $1.1b

Series E

$105m

Valuation: $1.8b

Series F
N/A

N/A

Secondary

$200m

Valuation: $2.7b

Growth Equity VC

$150m

Convertible
N/A

$266m

Valuation: $3.7b

11.4x EV/LTM Revenues

-118.9x EV/LTM EBITDA

IPO
Total Funding€526m

Recent News about Sprinklr

Edit
More about Sprinklrinfo icon
Edit

Sprinklr is a technology company that specializes in customer experience management (CXM) using artificial intelligence (AI). The company operates in the digital marketing and customer service sectors, providing solutions that help businesses and government agencies understand and engage with their audiences more effectively.

Sprinklr's primary clients include large enterprises and government organizations. These clients use Sprinklr's platform to gain insights from social media and other digital channels, improve customer service, and manage their online reputation. The platform leverages AI to analyze real-time data from various sources, offering actionable insights that help clients make informed decisions.

The company operates in the global market, serving a wide range of industries including retail, technology, finance, and public sector. Sprinklr's business model is based on a subscription service, where clients pay for access to its software platform. This model provides a steady stream of recurring revenue, which is beneficial for long-term financial stability.

Sprinklr makes money by offering different tiers of service, which can include basic analytics, advanced customer care solutions, and comprehensive reputation management tools. Clients can choose the level of service that best fits their needs, allowing Sprinklr to cater to both small and large organizations.

In summary, Sprinklr is a key player in the customer experience management space, using AI to help businesses and government agencies understand and engage with their audiences. The company generates revenue through a subscription-based model, offering various levels of service to meet the diverse needs of its clients.

Keywords: Customer Experience Management, AI, Social Media Analytics, Digital Marketing, Customer Service, Government Services, Subscription Model, Reputation Management, Real-time Insights, Enterprise Solutions.

Tech stack

Group
Tech stackLearn more about the technologies and tools that this company uses.

Investments by Sprinklr

Edit
Get Satisfaction
ACQUISITION by Sprinklr Apr 2015
newBrandAnalytics
ACQUISITION by Sprinklr Jun 2015
Booshaka
ACQUISITION by Sprinklr Nov 2015
TBG Digital
ACQUISITION by Sprinklr Aug 2014
Little Bird
ACQUISITION by Sprinklr Nov 2016
Pluck
ACQUISITION by Sprinklr Feb 2015
Postano.com
ACQUISITION by Sprinklr Feb 2016
Branderati
ACQUISITION by Sprinklr Sep 2014
Scup
ACQUISITION by Sprinklr Apr 2015